Payment and Shipping
Accepted payment methods
We offer the following payment options for your order:
- Payment by credit card (Mastercard, Visa, American Express, Maestro)
- Payment by PayPal
- Payment by Sofortüberweisung (instant bank transfer)
- Amazon Pay
- Apple Pay
- Google Pay
- Shopify Pay
Further payment details
If you pay by credit card, your credit card account will be debited when the contract is concluded.
Shipping conditions and shipping costs (including VAT)
We ship your orders 100% carbon neutral with DPD Total Zero or DHL Go Green.
The delivery takes place within Germany and to the following countries mentioned in the table below.
Free shipping within Germany on all orders.
Free shipping within the EU + CH from 25,00 €. For orders under 25.00 € we calculate the following shipping costs for the respective countries:
Germany: free shipping | Delivery time: 2-3 working days| DPD Total Zero / DHL GoGreen
Belgium, Luxembourg, Netherlands: 7,30 € - free shipping from 25 € | Delivery time: 2-3 working days | DPD Total Zero
Austria, Czech Republic: 8,30 € - free shipping from 25 € | Delivery time: 2-3 working days | DPD Total Zero
France, Denmark: 9,10 € - free shipping from 25 € | Delivery time: 2-3 working days | DHL GoGreen
Switzerland, Sweden: 10,95 € - free shipping from 25 € | Delivery time: 3-5 working days |
Poland: 11,60 € - free shipping from 25 € | Delivery time: 2-3 working days | DHL GoGreen
United Kingdom, Italy, Spain, Finland: 11,80 € - free shipping from 25 € | Delivery time: 2-3 working days | DHL GoGreen
Ireland, Portugal, Bulgaria, Croatia, Romania, Greece, Malta, Cyprus: 11,90 € - free shipping from 25 € | Delivery time: 3-5 working days | DHL GoGreen
Slovak Republic, Slovenia, Hungary: 12,45 € - free shipping from 25 € | Delivery time: 3-5 working days | DHL GoGreen
Estonia, Latvia, Lithuania: 12,65 € - free shipping from 25 € | Delivery time: 3-5 working days | DHL GoGreen
Norway: 15,85 € - free shipping from 25 € | Delivery time: 3-5 working days | DHL GoGreen
We ship free of shipping costs in Germany. This does not apply to deliveries to German islands.
For deliveries to German islands, an island surcharge of 11.50 € will be added to the shipping costs.
We do not supply the following overseas territories in France: Guadeloupe, Martinique, Guyane, La Réunion, St-Pierre-et-Miquelon, Mayotte, the French Southern and Antarctic Territories, Wallis and Futuna, French Polynesia, New Caledonia. We also do not supply the Canary Islands, Ceuta and Melilla.
You will be informed about the shipping costs in the shopping cart system and on the order page.
Please note: As we want to ensure the quality of your delivery, we have decided not to ship parcels from Friday to Sunday and on public holidays. Holidays, bridge days or special occasions can increase the shipping time.
Delivery to Switzerland and Norway:
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases which we are not responsible for and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties).
International Orders:
For other international orders please write to info@qikfresh.com
If you have any questions, you can find our contact details in the imprint.