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FAQ

 

Qikfresh

What is Qikfresh?

Qikfresh is the first organic and natural cosmetic brand that combines natural oral care with the on-the-go lifestyle. Qikfresh stands for natural oral care – Anytime & Anywhere. Effective and made from 100% natural ingredients that meet the highest standards of certified organic and natural cosmetics.

Who is behind Qikfresh?

Qikfresh is two brothers, Denis and Martin Frydrych, who are committed to producing high-quality, natural oral care products for every lifestyle. Many hours, days, and weeks of testing went into Qikfresh before it was born.

Learn more  about us.

What are Qikfresh's values?

Environmental and social sustainability is a long-term value creator that benefits society and we have a role to play. We therefore take responsibility seriously. We pay attention to high social standards, fair trade, short delivery routes and transparent communication. By certifying and registering our products, we have committed ourselves to pursuing an integrated approach to sustainability. For example, we work together with family-run German developers and manufacturers. We hold our Germany-based manufacturers and their sites to the highest safety and fair social standards, as well as short delivery routes. We also take a close look at the environmental management of all our partners, focusing on processes which are cost-efficient and resource efficient too.

Find out more about  our values.

 

Our Products

Which ingredients do you use for your products?

We only use natural ingredients for our products. Our products are certified by the BDIH with the COSMOS-Standard so that we can guarantee you 100% natural ingredients. Our products are also free of any synthetic ingredients and preservatives.

Learn more about  our ingredients.

Do your products contain chemical substances?

No. We do not use any synthetic ingredients or preservatives and only use natural, essential essences and oils for our products. Our products do not contain any silicones, paraffins or other mineral oil-based raw materials.

To what extent are your products sustainable?

At Qikfresh we do not only pay attention to the quality of our natural ingredients but also ensure that our entire supply chain is sustainable too. We pay attention to the highest social standards, fair trade, short delivery routes, careful use of resources, and communicate in a transparent manner on these topics.

Our selected ingredients make an important contribution to sustainability: we do not use any synthetic substances but only the best ingredients for our products. Our coconut oil, for example, comes from controlled organic cultivation, harvested by hand.

Is your packaging sustainable?

The sachets, or more precisely StickPacks, are made of aluminium/plastic composite material for hygienic purposes and for use on-the-go. StickPacks require up to 40% less film packaging than other sealed-edge pouches (e.g. classic sachets) for the same filling quantity. By using less material, we significantly reduce the CO2-balance of the product and thus improve the overall carbon footprint of the product compared to other types of packaging. In addition, the complete production takes place in Germany - with short production distances of less than 120 km.

The paper used for our secondary packaging (folding box) consists of uncoated cellulose cardboard and is wood-free. It is FSC® certified and thus from responsible agriculture. We purchase our packaging from family-run companies within a radius of 30 km from our offices. Together, we review environmental management standards, and discuss/develop resource-saving solutions for our products.

The paper used for our leaflets and advertising materials has been awarded the Blauer Engel Umweltsiegel (Blue Angel eco-label). It guarantees that the paper is made from 100% recycled paper and produced without environmentally harmful chemicals or additives. In addition, our advertising materials are environmentally friendly printed on 100% recycled paper, with inks derived from renewable raw materials and no use of alcohol. The use of recycled paper instead of fresh fibre paper saves wood, water and energy during production. Here, too, we keep the supply chain short - our partner is less than 50 km away from us.

For our shipping box, we use FSC® certified cardboard and additionally the filling material SizzlePak®, a 100% biodegradable & dust-free filling material made of paper, which is folded in zigzags and cut into narrow strips. This secures the products for transport.

Are your products vegan?

Yes, and also registered with The Vegan Society. Both our ingredients and the entire supply chain is vegan, and cross-contamination is zero-risk.

Learn more about  our values.

Are your products cruelty free?

Yes, we are 100% cruelty free. Through the COSMOS-standard and registration with The Vegan Society, we also guarantee animal-free products and production. For example, we only purchase cruelty free coconut oil, which means that no animals are involved during harvest.

Learn more about  our values.

Are your products certified as organic or natural cosmetics?

Yes, we are proud that Qikfresh products carry the BDIH seal for controlled organic and natural cosmetics. To be awarded this certificate in Europe, transparent and strict guidelines must be adhered to. The COSMOS–standard assesses not only our ingredients, but the entire supply chain too. The COSMOS-standard helps you to distinguish genuine controlled organic and natural cosmetics from greenwashed products.

The  Qikfresh Coconut Oil Pulling is organic cosmetics.

The  Qikfresh Mouthwash-Powder is natural cosmetics.

Learn more about  our values.

Where do you manufacture?

The Qikfresh Coconut Oil Pulling and the Qikfresh Mouthwash-Powder are developed and manufactured in Germany. Our products are developed in cooperation with leading development laboratories for natural cosmetics in Germany and are 100% Made in Germany. We pay attention to the highest social standards, fair trade, short delivery routes, transparent communication and the careful use of resources. The products are bottled, for example, by a family business less than 50 km away from our office.

 

Coconut Oil Pulling

What is oil pulling?

Originally, the oral care practice of oil pulling comes from Ayurvedic medicine. For over 3000 years, this method has been used to treat inflammation of the gums, toothache and other oral concerns.

If you are looking for a natural way to rinse bacteria out of your mouth, refresh your breath and revitalise your oral flora, oil pulling can complement your daily oral care routine. Oil pulling is also beneficial against a dry mouth and bad breath.

What is oil pulling good for?

The explanation can be found in the word: The oil combines with the bacteria and other residues or deposits in your mouth and "pulls" it from your mouth into the oil. In the end, you simply spit out the oil and the bacteria bound to it.

How to: Qikfresh Coconut Oil Pulling?

Tear open the Sachet and pour the oil into your mouth.

Swish and “pull“ the oil through your interdental spaces for 5-15 minutes. Do not gargle!

Spit out the oil into the bin. You can rinse your mouth with water. Proceed with your normal dental care routine.

Oil pulling fits perfectly into your morning routine – apply before or after brushing your teeth. Use the Sachets on-the-go and when traveling.

You can also check the  how-to guidelines.

Does oil pulling replace my normal oral care routine?

The oil pulling treatment supplements your daily oral and dental hygiene, but does not replace, for example, daily tooth brushing.

How often should you use the Qikfresh Coconut Oil Pulling?

We recommend using the oil pulling treatment once a day for at least 14 days.

When is the best time to use the Qikfresh Coconut Oil Pulling?

You decide when and where. We recommend use in the morning as the oil pulling fits well with your morning routine – simply use it before or after brushing your teeth, in the shower or while styling your hair. Remember to take the sachets with you when travelling or on-the-go.

Why is the Coconut Oil sometimes solid and sometimes liquid?

Coconut oil has a melting point of about 24°C. This means that the coconut oil hardens below 24°C and liquidises beyond 24°C. Therefore, depending on the temperature, it can happen that the coconut oil is solid or liquid. The consistency has no influence on the caring properties of the formulation.

Why shouldn’t you spit the coconut oil into the drain after use?

We recommend spitting out the oil into a bin after use to dispose of it. Disposing of the oil in the drainage system can cause blockages.

Can you use the Qikfresh Coconut Oil Pulling with orthodontic appliances (e.g. braces, tooth stabilisers (retainers), Invisaligns)?

Yes, you can use the Qikfresh Coconut Oil Pulling treatment without hesitation with any orthodontic appliances. When using Invisaligns, please remove them before use.

Can I use the Qikfresh Coconut Oil Pulling during pregnancy / breastfeeding??

If you are pregnant or breastfeeding, please ask your doctor before using Qikfresh Coconut Oil Pulling.

What is the recommended shelf life of the Qikfresh Coconut Oil Pulling?

We do not use any preservatives and our unique formula with 100% natural ingredients ensures a minimum shelf life of over 30 months. You will find the best before date on the bottom of the folding box.

 

Mouthwash-Powder

What is the Qikfresh Mouthwash-Powder?

Qikfresh Mouthwash-Powder is the convenient, fast and smart way to refresh, clean and care for your teeth and mouth. Qikfresh Mouthwash-Powder is a fast-dissolving fine powder that fights odour-causing bacteria and revitalises the oral flora. You don't need any water and can use it directly - it's simple and discreet, ideal for on-the-go or at home.

Why Qikfresh Mouthwash-Powder instead of chewing gum or pastilles?

While chewing gum and mint pastilles can temporarily mask bad breath, Qikfresh Mouthwash-Powder is a powdered mouthwash that is far more effective when it comes to oral care. It revitalises your oral flora by balancing the pH-level, fights bacteria and refreshes all at once You are also assured that Qikfresh is controlled natural cosmetics with 100% natural ingredients.

How to: Qikfresh Mouthwash-Powder?

It is simple: tear open the sachet, pour the powder into your mouth, rinse for about 15 seconds & spit out.

Alternatively, dissolve the powder in a glass of water (5-10 ml), rinse for about 15 seconds & spit out.

You can also check the  how-to guidelines.

Water or powder?

That's up to you! Traditionally with water, or less so directly as powder. You can dissolve the Mouthwash-Powder with a splash of water (approx. 5-10 ml) in a glass and use it like normal mouthwash - a Qikfresh Spritz! Or pour the powder directly into your mouth and let it dissolve on your tongue before rinsing your mouth. For best results, we recommend rinsing the Qikfresh Mouthwash-Powder with water or directly in your mouth for at least 15 seconds.

What are the ingredients of the Qikfresh Mouthwash-Powder?

All ingredients in Qikfresh Mouthwash-Powder are 100% natural. We do not use any preservatives or E-numbers.

Learn more about  our ingredients.

How often should you use the Qikfresh Mouthwash-Powder?

We recommend that you use it throughout the day, especially after snacks, coffee/tea or smoking. But Qikfresh Mouthwash-Powder is as individual as you are and can be used according to your needs, whether for freshening up or oral care.

When is it best to use the Qikfresh Mouthwash-Powder?

Anytime & Anywhere! To work. Before a date. After sports. While travelling. Especially on-the-go, when you can't brush your teeth, the Qikfresh Mouthwash-Powder offers a practical and discreet oral care solution.

Can you eat and drink directly after the use of the Qikfresh Mouthwash-Powder?

Yes, but we recommend waiting about 10 minutes after using the Qikfresh Mouthwash-Powder to improve the effect.

What happens when you swallow the Qikfresh Mouthwash-Powder?

Our products are registered as cosmetic products and are therefore intended for "external use". However, all our natural ingredients also confirm to food quality standards and can, in theory, be swallowed without hesitation. All our ingredients are 100% natural! If you should swallow the Mouthwash-Powder by mistake, you need not worry. However, please pay attention to the allergy information regarding the essential oils. And if you swallow too much accidentally, laxative effects or flatulence might be possible.

Can you use the Qikfresh Mouthwash-Powder with orthodontic appliances (e.g. braces, tooth stabilisers (retainers), Invisaligns)?

Yes, you can use the Qikfresh Mouthwash-Powder without hesitation with any orthodontic appliances. When you use Invisaligns, you can keep them on for a quick refreshment, but for a proper mouthwash we recommend taking them off.

Can I use the Qikfresh Mouthwash-Powder during pregnancy / breastfeeding?

If you are pregnant or breastfeeding, please ask your doctor before using Qikfresh Mouthwash-Powder.

Can children use the Qikfresh Mouthwash-Powder?

The Mouthwash-Powder is not suitable for children under the age of 6 as there is a risk of swallowing.

Is the Qikfresh Mouthwash-Powder safe for pets? What does the warning “Harmful to pets” on the packaging mean?

Please do not give the Qikfresh Mouthwash-Powder to your pet! It is potentially dangerous for them. If one of your pets accidentally swallows some powder, please contact a veterinarian immediately.

Xylitol can be extremely dangerous for some mammals, including domestic dogs, who cannot tolerate chocolate, milk, raisins or nuts. In dogs, Xylitol leads to a strong release of insulin, which in turn leads to life-threatening hypoglycaemia (drop in blood sugar levels). It can also lead to severe liver damage or even fatal liver failure. The lethal dose for a dog is about 3-4 grams of Xylitol per kilogram of body weight.

The symptoms are weakness, lethargy and difficulties with coordination. For this reason, there is always a warning on our product.

We therefore advise dog and other domestic animal owners to keep all products containing Xylitol out of the dog's reach.

What is the recommended shelf life of the Qikfresh Mouthwash-Powder?

We do not use any preservatives and our unique formula with 100% natural ingredients ensures a minimum shelf life of over 30 months. You will find the best before date on the bottom of the folding box.

 

Gift Cards

Does Qikfresh offer gift cards?

Yes. You can choose the value of our gift cards, starting from 15 Euro. Here’s the way to gift a smile.

How can you redeem a gift card?

In the shopping cart under your selected products you will find the input field ›gift card‹. Here you have the possibility to enter the gift card code and pay with it.

 

Online Shop & Orders

Which shipping method do you choose for your products?

We ship climate neutral with our shipping partners DHL Go Green and DPD Total Zero. The CO2 emissions generated during transport are offset as emissions by, for example, supporting climate protection projects.

Where can I purchase your products?

Our products are currently available in our own online store at qikfresh.com ( Coconut Oil PullingMouthwash-Powder). We make every effort to make shopping online an experience and to offer you the best possible advice. In addition, we are regularly represented at trade fairs all over Germany and outside. Subscribe to our newsletter to stay up to date about where you can meet us in 'real' life.

How will I be informed about my order status?

After your order you will receive an order confirmation by e-mail. It contains your selected articles, your invoice and delivery address as well as the selected payment method. You will receive your invoice as a PDF download by e-mail with the order confirmation immediately after your order has been completed. After receipt of your order we will prepare your order for shipping.

As soon as we have shipped your order you will receive a delivery confirmation with a Track&Trace number which you can use at any time to check the shipping status.

What advantages does a customer account have for me?

For the best service and latest offers, we recommend that you create an account. Here you have an overview of current and past orders, can save your favorite items in the wishlist and additionally benefit from a faster checkout experience.

What countries do you deliver to?

You can find an overview of the countries to which we deliver on our  Payment and Shipping page.

What are the shipping fees?

You can find all information about shipping fees on our  Payment and Shipping page.

Can I change my shipping address after ordering?

We ask for your understanding that a subsequent change of the delivery address at qikfresh GmbH & Co. KG is currently not possible. Orders are processed immediately and therefore it is unfortunately not possible for us to guarantee a change. If the indicated delivery address cannot be found or your shipment cannot be delivered, the shipment will be returned to us. As soon as we have received the shipment back and it has been checked, your payment will be sent back to you on the way you have indicated as the payment method.

Can I change my order afterwards?

We ask for your understanding that a subsequent change of the order at qikfresh GmbH & Co. KG is currently not possible. Orders are processed immediately and therefore it is unfortunately not possible for us to guarantee a change. But you can always  e-mail us with your requests, and we try to find a solution together.

 

Do you have any further questions? Write us an e-mail.