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Data privacy

Thank you for your interest in our products and your visit to our website. The protection of our customers' privacy when using our website is important to us. Therefore, please take note of the following information about the handling of your data:

 

1. Service provider

Für die Erhebung, Verwendung und Verarbeitung personenbezogener Daten verantwortlich ist:

qikfresh GmbH & Co. KG
Geisenheimer Strasse 111
60529 Frankfurt am Main, Germany
Registergericht Frankfurt | HRA 49660
TIN: 013 358 00203 | VAT No.: DE 311575239

 

Persönlich haftende Gesellschafterin / Komplementärin:

qikfresh Beteiligungsgesellschaft mbH
Geisenheimer Strasse 111
60529 Frankfurt am Main, Germany
Registergericht Frankfurt | HRB 108232
Managing Director: Dr. Denis Frydrych

 

The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data. All customer data of qikfresh GmbH & Co. KG are stored and processed exclusively in compliance with the relevant data protection laws. In particular, data is collected, stored and used exclusively for the purpose of processing an order for goods or in the case of your express consent. Remotely, address and order data are collected, processed and used for our own marketing purposes. We do not store personal data longer than absolutely necessary.

The team of qikfresh GmbH & Co. KG is obliged to protect your data. With this privacy policy we inform you about the type, scope and purpose of the collection, use and processing of personal data and how you can obtain information about the data stored about you.

You can visit our website without providing any personal information. We only store access data without personal reference such as meta/communication data (e.g. device information, IP addresses) and usage data (e.g. websites visited, access times). These data are used exclusively to improve our offer and do not allow any conclusions to be drawn about your person.

 

2. Types of personal data

Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person.

You can visit our website without providing any personal information. When you visit our online shop, the following data, which your Internet browser transmits to us, are recorded for technical reasons:

  • Browser type and version
  • used operating system
  • Website from which you visit us (Referrer URL)
  • Website of our online shops that you visit
  • Date and time of your access
  • Your Internet Protocol (IP) address

The processing of these protocol data (so-called server log files) is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our overwhelming legitimate interest in ensuring the trouble-free operation of our website and to improve our services.

2.1 Collection and processing of personal data when using the contact form

Personal data (e.g. name, e-mail, message text) are collected within the scope of contacting us (e.g. via contact form or e-mail). Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the answer of your request and/or for the establishment of contact and the associated technical administration. By sending your message, you consent to the processing of the transmitted data. The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. Your data will be deleted after final processing of your request, provided that you request this and there are no legal obligations to retain the data to prevent deletion.

2.2 Collection, processing and passing on of personal data for orders

When ordering, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries.

  • Inventory data (for example, names, addresses)
  • Contact data (e.g. e-mail, telephone numbers)
  • usage data (e.g. websites visited, time of access)
  • Meta/communication data (e.g. device information, IP addresses)
  • Information about the payment method

The provision of the data is necessary for the conclusion of the contract. If the data is not made available, no contract can be concluded. Processing takes place on the basis of Art. 6 Para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you. Your data will be forwarded, for example, to your chosen shipping company, payment service provider, service provider for order processing and IT service provider. In all cases we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

2.3 Customer account

When opening a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing takes place on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.

2.4 Collection, processing and disclosure of personal data for marketing purposes (e.g. sending newsletters)

We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for newsletter dispatch, provided that you have expressly agreed to this. Processing takes place on the basis of Art. 6 Para. 1 lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Your data will be passed on to a service provider for e-mail marketing within the scope of order processing. Your data will not be passed on to other third parties.

Rocket Science Group, LLC d/b/a MailChimp
675 Ponce De Leon Ave NE, Suite 5000,
Atlanta, GA 30308, USA

 

Your data will be transferred to a third country for which an adequacy decision of the European Commission exists.

The representative of Mailchimp in Europe according to Article 27 DSGVO is: Scott Culpepper, General Counsel, E-Mail: dpo@mailchimp.com

You can view the privacy policy of MailChimp here: https://mailchimp.com/legal/privacy/

You can object to the use, processing and transmission of your personal data for marketing purposes at any time by sending an informal message by post or by e-mail to info@qikfresh.com. However, this does not apply to the data required to process your order. After receipt of your objection, we will no longer use, process or transmit the data concerned for purposes other than processing your order, nor will we cease further sending of advertising material to you.

If we obtain the consent of the person concerned for the processing of personal data, Art. 6 para. 1 lit. a DSGVO serves as the legal basis for the processing of personal data. If the processing is necessary to safeguard the legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first interest, Art. 6 para. 1 lit. a DSGVO serves as the legal basis for the processing.

 

3. Online shop

We do not pass on personal data to third parties. Excluded from this are the service partners of qikfresh GmbH & Co. KG, who require the transmission of data for order processing.

Our online shop is provided via "Shopify", an online e-commerce platform of the Canadian company Shopify Inc., 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5. Canada is a safe third country under EU Commission decision.

Order- and purchase-related personal information is stored on Shopify's secure servers in the United States. Shopify is certified under the US-EU „ Privacy Shield“ and is committed to complying with EU privacy standards. For complete transparency qikfresh GmbH & Co. KG refers to the privacy policy of Shopify: https://www.shopify.com/legal/privacy

3.1 Payment in the online shop

If you pay your order in our online shop, you agree with the collection and processing for the purpose of payment processing of your order data by the relevant payment service provider (eg PayPal).

 

4. Third-party services

Within the scope of our online offer, we act on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. of the German Civil Code). DSGVO) content or service offers from third parties.

4.1 Logistics partner

With the services of a third party used by us, data will only be collected, used and passed on to the extent and for the purpose necessary to fulfil the contract. For example, to deliver the goods, your name and address must be passed on to our logistics partners. These are:

DHL Deutsche Post AG
Deutsche Post AG
Datenschutzbeauftragte
Gabriela Krader, LL.M.
D-53250 Bonn

 

You can view the data protection regulations of DHL Deutsche Post AG here: https://www.dhl.de/de/toolbar/footer/datenschutz.html

SendCloud GmbH
Kanalstr. 10
D-80538 München

 

You can view the privacy policy of SendCloud GmbH here: https://www.sendcloud.de/datenschutz/

However, these service providers, such as suppliers and providers of so-called gateways for payment processing, have their own data protection regulations with regard to the data and information to be provided by us for processing. We therefore recommend that you also read the data protection declaration of the respective service provider or provider. We draw your attention to the fact that some service providers may be based in a country in which other legal provisions apply than ours or in your country. Therefore, if you use a third party service to place an order, the information you provide may be subject to the laws of that third party's jurisdiction.

As soon as you leave our online shop or the website and you are redirected to another website or the service of an external provider, our data protection information or our general terms and conditions no longer apply there.

4.2 Payment service provider

Payment via PayPal

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

 

All data required for payment processing is used by PayPal exclusively for the execution of payments and transmitted securely via the "SSL" procedure.

When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal") within the scope of the payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal will use the result of the credit check in relation to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values.

If you use PayPal, you agree to the privacy policy of PayPal. You can view PayPal's privacy policy here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

 

Payment via Credit card (Visa, Mastercard, American Express, Maestro)

Stripe Payments Europe Ltd
Block 4, Harcourt Centre
Harcourt Road
Dublin 2
Ireland

 

Stripe Payments Europe Ltd. uses all data required for payment processing exclusively for the execution of payments and transmits them securely via the "SSL" procedure. You can view the Stripe Payments Europe Ltd. privacy policy here: https://stripe.com/de/privacy#translation

If you have any questions about this privacy policy, please send a message to privacy@stripe.com or to:

Stripe, Inc.
185 Berry Street, Suite 550
San Francisco, CA 94107, USA
z. Hd.: Rechtabteilung von Stripe

 

Payment via Sofortüberweisung (instant bank transfer)

Klarna GmbH
Theresienhöhe 12
D-80339 München

 

If you use Sofortüberweisung, you agree to Klarna's privacy policy. You can view Klarna's privacy policy here: https://www.klarna.com/de/datenschutz/

As soon as you leave our online shop or the website and are redirected to another website or the service of an external provider, our data protection information or our general terms and conditions no longer apply there.

 

5. E-Mail Marketing and Newsletter

If you have ordered a newsletter or agreed to receive an email marketing campaign, offers and information in connection with qikfresh GmbH & Co. KG and its products and services. With your registration for the newsletter you agree that your purchasing behaviour on the website will be evaluated in order to send you information according to your needs. Your personal data will be forwarded to the following company.

Rocket Science Group, LLC d/b/a MailChimp
675 Ponce De Leon Ave NE, Suite 5000,
Atlanta, GA 30308, USA

 

The representative of Mailchimp according to Article 27 DSGVO in Europe is: Scott Culpepper, General Counsel, E-Mail: dpo@mailchimp.com

You can view the privacy policy of MailChimp here: https://mailchimp.com/legal/privacy/

To subscribe to the newsletter, it is sufficient to enter your e-mail address. If you no longer wish to receive the newsletter, you can object to receiving it for the future at any time. You can do this by clicking on the link at the bottom of the newsletter.

 

6. Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use these cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized also after a page change.

The processing is based on Art. 6 Para. 1 lit. f DSGVO out of our predominantly legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the cookies from being saved and the data they contain from being transmitted. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may not be able to use all the functions of this website to their full extent.

Under the following links you can find out how you can manage (among other things also deactivate) the cookies in the most important browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

 

7. Web analytics service

The data processing operations described below in this section, in particular the setting of cookies, are carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our overwhelming legitimate interest:

  • the need-based and targeted design of the website, e.g. analysis and statistics tools,
  • to address website visitors in a targeted manner with interest-related advertising, e.g. conversion tracking.

For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.

 

7.1 Google Analytics

On our website we use the web analysis service Google Analytics of Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").

Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.

The purpose of the data processing is to analyse this website and its visitors. Google will use the information collected on behalf of the operator of this website to analyse your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

Google Analytics uses cookies, which enable an analysis of the use of the website by you. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google in advance within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

Google has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus obliged to comply with the European data protection directives.

You can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available at the following link ( https://tools.google.com/dlpage/gaoptout?hl=de).

To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices you use for this to be fully effective. If you delete the opt-out cookie, requests will be resubmitted to Google.

For more information about our terms of use and privacy policy, please see https://www.google.com/analytics/terms/de or https://www.google.de/intl/de/policies.

7.2 Google AdSense

We use the AdSense function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website.

Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.

The purpose of data processing is to rent advertising space on the website and to target visitors to the website with interest-related advertising.

By means of this function, personalised, interest-related advertisements from the Google Display Network are placed on visitors to the provider's website. Google uses cookies to analyze your use of the website.

The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. Google has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus obliged to comply with the European data protection guidelines.

You can permanently deactivate the use of cookies by Google by following the following link and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de.

Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/ and implementing the opt-out information provided there.

For more information and Google's privacy policy, please visit our privacy page: https://www.google.com/policies/technologies/ads and https://www.google.de/policies/privacy/

7.3 Bing Ads

On our website we use Bing Ads from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; "Microsoft").

When you click on an ad placed by Microsoft Bing Ads, a conversion tracking cookie is placed on your computer. This cookie has a limited validity and is not used for personal identification. If you visit certain pages on our site and the cookie has not expired, Microsoft and we may recognize that you clicked on the ad and were directed to that page.

Information collected using the conversion cookie is used to compile conversion statistics. We learn the total number of users who clicked on one of our ads and were directed to a page tagged with a conversion tracking tag. However, this does not allow these users to be personally identified.

Your data may be transferred to the USA. Microsoft has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus committed to complying with the European data protection guidelines.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You will not be included in the conversion tracking statistics as a result.

Further information on data protection and the cookies used by Microsoft Bing can be found at: https://privacy.microsoft.com/de-de/privacystatement.

 

8. Marketing

8.1 Google Remarketing or "Similar Target Groups" function from Google

On our website we use the remarketing or "similar target group" function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller responsible for your data if you have your habitual residence in the European Economic Area or Switzerland. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.

The purpose of the application is to analyse visitor behaviour and interests.

Google uses cookies to perform website usage analysis, which forms the basis for creating interest-related advertisements. The cookies are used to record visits to the website and anonymous data on the use of the website. There is no storage of personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, you will see advertisements that are highly likely to include previously accessed product and information areas.

Your data may be transferred to the USA. Google has certified itself according to the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with the European data protection guidelines.

You can permanently deactivate the use of cookies by Google by following the following link and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can prevent the use of cookies by third parties by going to the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ and implement the further information on the opt-out mentioned there.

For more information about Google Remarketing and its privacy policy, please visit our privacy policy page: https://www.google.com/privacy/ads/

8.2 Facebook Remarketing

On our website we use the remarketing function "Custom Audiences" of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook").

The application serves the purpose of targeting the visitors of the website with interest-related advertising in the social network Facebook.

For this purpose, the remarketing tag of Facebook was implemented on the website. This tag establishes a direct connection to the Facebook servers when visiting the website. This transmits to the Facebook server which of our pages you have visited. Facebook associates this information with your personal Facebook user account. When you visit the social network Facebook, you will be shown personalized, interest-based Facebook ads.

Your information may be transferred to the United States. Facebook has certified itself under the US-EU Privacy Shield and is therefore committed to complying with the European Privacy Directive.

You can deactivate the remarketing function "Custom Audiences".

For more information about Facebook's collection and use of data, your rights in this regard, and how Facebook can protect your privacy, please see Facebook's Privacy Notice at https://www.facebook.com/about/privacy/.

8.3 Google Adwords & Conversion Tracking

We place Google Adwords ads and use Google Conversion Tracking for this purpose. When you click on our ad, a cookie is placed on your computer by Google. This cookie allows our ads to appear on our Google advertising network website based on previous visits ( https://support.google.com/adwords/answer/1752334?hl=de).

For further information on the cookie technology used, please refer to Google's information on website statistics and data protection declarations ( http://services.google.com/sitestats/de.html and http://www.google.de/policies/privacy/).

With this cookie technology, Google and we receive information about the click on the ad and the forwarding to our website. This information is used exclusively for statistical purposes and to optimize ads. The statistics include the total number of users who clicked on our ad and, if applicable, whether they were directed to one of our conversion tagged pages. With the help of these statistics, we can trace which search terms led to increased clicks on our ads and which ads led to the user contacting us via the contact form.
You have the option of deactivating the use of cookies by Google ( https://www.google.com/settings/u/0/ads/authenticated) or by a third party (http://www.networkadvertising.org/choices/). However, Google and we continue to receive statistical information about the number of users and the time of the page visit. With the help of additional programs for your browser (e.g. the add-on Ghostery) you can prevent the inclusion in these statistics.

8.4 Interrupted or incomplete online ordering process (abandoned shopping cart)

If you order online but for some reason cannot complete the ordering process, we process your personal information to enable you to continue the online ordering process simply by sending you an email with a link to the online booking form that is already completed based on the information you provided in the form.

 

9. Use of social plugins

We use a number of so-called social plugins from the social networks "Facebook" and "Instagram".

9.1 Facebook

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer in the sense of Art. 6 Para. 1 lit. f. of the German Civil Code), we make use of the information provided on this website. DSGVO) Social Plugins ("Plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and can be recognized by one of the Facebook logos (white "f" on a blue tile, the terms "like", "like" or a "thumb up" sign) or are marked with the addition "Facebook Social Plugin". The list and the appearance of the Facebook Social Plugins can be seen here.

Facebook is certified under the US-EU „ Privacy Shield“ and is committed to meeting EU privacy standards.

When a user calls up a function of this online service that contains such a plugin, his device establishes a direct connection with Facebook's servers. The content of the plugin is transmitted directly from Facebook to the user's device and integrated into the online service by the user. User profiles can be created from the processed data. We therefore have no influence on the extent of the data that Facebook collects with the help of this plugin and therefore inform the user according to our state of knowledge.

By integrating the plugins, Facebook receives the information that a user has called up the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. When users interact with the plug-ins, for example by clicking the "Like Button" or commenting, the corresponding information is transferred directly from your device to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to find out his IP address and save it. According to Facebook, only an anonymous IP address is stored in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users, can be found in Facebook's privacy policy.

If a user is a Facebook member and does not want Facebook to collect data about him or her via this online service and link it with his or her member data stored on Facebook, he or she must log out of Facebook before using our online service and delete his or her cookies. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings or via the US-American page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

9.2 Instagram

Within our online offering, functions and contents of the service Instagram can be integrated, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. This may include, for example, content such as images, videos or text and buttons with which users can express their favor about the content, the authors of the content or subscribe to our contributions. If the users are members of the Instagram platform, Instagram can assign the call of the above contents and functions to the user profiles there.

You can view Instagram's privacy policy here: http://instagram.com/about/legal/privacy/.

9.3 Vimeo

On our website we use plug-ins from Vimeo Inc. (555 West 18th Street New York, New York 10011, USA; "Vimeo") to integrate videos of the portal "Vimeo".

If you access pages of our website that contain such a plug-in, you will be connected to Vimeo's servers and the plug-in will be displayed on the page by notifying your browser. This transmits to Vimeo's servers both your IP address and the information that you have visited our pages.

If you are logged in to Vimeo, Vimeo assigns this information to your personal user account. When you use the plug-in functions (e.g. by starting a video by pressing the corresponding button), this information is also assigned to your Vimeo account.

Your data may be transferred to the USA. Vimeo has certified itself according to the US-EU data protection agreement "Privacy Shield" and is thus committed to comply with the European data protection guidelines.

The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of Vimeo's legitimate interest in market analysis and in improving its services in a demand-oriented and targeted manner. For reasons arising from your particular situation, you have the right at any time to object to this processing of your personal data based on Art. 6 para. 1 lit. f DSGVO.

If you do not want Vimeo to assign the information collected directly to your Vimeo account, you must log out of Vimeo before visiting our website.

For more information about the purpose and scope of the collection and the wider use and processing of the data by Vimeo, as well as your related rights and choices to protect your privacy, please see Vimeo's Privacy Notice: https://vimeo.com/privacy.

 

10. Online presence in social media

We maintain online presences within social networks and platforms in order to be able to communicate with customers, interested parties and users active there and to inform them about our services. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.

Unless otherwise stated in our data protection declaration, we process the data of users who communicate with us within social networks and platforms, e.g. write articles on our online presences or send us messages.

 

11. Rights of data subjects and storage period

11.1 Duration of storage

After complete processing of the contract, the data will initially be stored for the duration of the warranty period, then under consideration of statutory, in particular tax and commercial retention periods and then deleted after expiry of the period if you have not agreed to further processing and use.

11.2 Rights of the data subject

If the legal requirements are met, you are entitled to the following rights according to Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.

You have the right to request confirmation as to whether the data in question will be processed and to obtain information about this data and further information and a copy of the data in accordance with Art. 15 DSGVO.

You can obtain information about your personal data at any time free of charge and without giving reasons. We will provide you with information in PDF format within one month. Please contact us:

qikfresh GmbH & Co. KG
Geisenheimer Strasse 11
60529 Frankfurt am Main, Germany
info@qikfresh.com

 

In addition, Art. 21 (1) DSGVO gives you the right to object to processing based on Art. 6 (1) f DSGVO and to processing for the purpose of direct advertising.

Please contact us if you wish. You will find the contact details in our imprint.

11.3 Right of appeal to the supervisory authority

Pursuant to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you are of the opinion that the processing of your personal data is not lawful.

As we are based in Hesse, we provide you with the data of the Hessian data protection officer.

Der Hessische Datenschutzbeauftragte
Postfach 3163
65021 Wiesbaden, Germany

 

11.4 Right of objection

If the personal data processing operations listed here are based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO, you have the right, for reasons arising from your particular situation, to object at any time to such processing operations with effect for the future.

After objection has been made, the processing of the data concerned will be terminated unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

If personal data is processed for the purpose of direct marketing, you may object to such processing at any time by notifying us. After objection has been made, we will terminate the processing of the data concerned for the purpose of direct advertising.

 

12. Security

We have taken technical and organisational measures to ensure that your personal data is protected. These measures are continuously improved as part of our quality management.

 

13. Update status

The status of this data protection declaration is March 2019.

We update this privacy policy regularly. Please inform yourself about the current status of this data protection declaration.